Privacy Policy

At Number Visions Accounting Pty Ltd., we value the privacy of all your personal information. And, this Privacy Policy describes how we collect, use, share, and protect the information you provide us through our website: https://numbervisions.com.au/. We make sure to protect your personal information in accordance with the Privacy Act 1988 (Cth), and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect the following mentioned personal data:
    (i) Contact Information: Full name, email address, phone number, and mailing address.
    (ii) Financial Data: Bank details, Tax file numbers (TFNs), financial records, and other data pertaining accounting necessary for our services.
    (iii) Business Information: Details of your business financial performance, structure, and transactions.
    (iv) Technical Details: Business operating system, IP address, browser type, and website usage statistics.
    (v) Other Information: Any additional personal data needed for accounting or consulting services, or as well as when required by law.

2. How We Collect Personal Information?

We collect personal information directly from you when:
    (i) If you use our accounting services for any kind of financial advice or demands.
    (ii) Whenever you send us a message or an inquiry via our website, phone, email, or postal mail.
    (iii) During consultations, meetings, or other kinds of professional engagements, when you send papers, fill out forms, or interact with us.

3. Use of Personal Information

We use your personal information for the following purposes:
    (i) For providing the financial, tax, and accounting services that you have asked for. In order to meet your specific needs as an individual or as a corporation. Tol modify our services, assure accuracy in financial reporting, and assist you in effectively handling your funds.
    (ii) To stay in contact with you regarding any questions you may have, service changes, and critical account-related information. This involves replying to inquiries, notifying you of meetings, and making sure you are aware of any revisions or new information.
    (iii) To satisfy our legal obligations, including filing taxes, performing audits, and meeting financial reporting requirements.
    (iv) We may use your personal information, with your consent, to send you service updates, alert you to future occurrences, or tell you about other opportunities that could be of interest to you. You have the option to unsubscribe from these messages at any moment.

4. Disclosure of Personal Information

We do not sell or trade your personal information. We might share your details:
    (i) With government bodies or regulatory authorities (e.g, the Australian taxation Office (ATO) ASIC), when required.
    (ii) With third-party service providers (e.g. cloud storage providers, auditors, IT support) who help us deliver our services.
    (iii) With legal representatives if audits or legal processes call for it.
    (iv) With any other third parties for specific business reasons, but only if you agree to it.

5. Access and Correction

Australian Privacy Principle 12 gives you the right to ask for access to your personal information that we keep. This has some limits, like when showing you the information would unfairly affect someone else’s privacy or when it would break the law. Additionally, Australian Privacy Principle 13 lets you ask us to fix any personal information that’s wrong, old, or not complete. If you want to see or correct your personal information, get in touch with us using the contact info below.

6. Cross-Border Disclosure

Number Visions Accounting Pty Ltd occasionally will disclose your personal information with partners or other third parties based outside of Australia. This might involve companies that help us deliver our services effectively, such payment processors and cloud service providers. We are bound by Australian Privacy Principle 8 (APP 8), which controls cross-border disclosure, when moving personal information abroad.

7. Data Retention

We shall keep your personal information for as long as is required. This is to fulfill legal obligations, such as those imposed by the Privacy Act 1988 (Cth), or to meet the purposes for which this data was acquired. If information is no longer required for these purposes, we will take appropriate measures to securely destroy it or permanently de-identify it in compliance with the Privacy Act and any other applicable laws.

8. Complaints and Disputes

If you have any complaints as for how we handled your personal information or if you feel that we have violated the Australian Privacy Principles, please get in touch with us using the information below. We take privacy issues very seriously, and we will address the issue in line with our internal procedures. If you feel that our response does not meet your expectations, you have the choice to file a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to this Privacy Policy

From time to time, we might make changes to our privacy statement. This is to update our procedures in line with Australian privacy legislation. Any modifications we make will be available on our website. And as of the publication date, the revised version will be in effect.

10. Contact Us

You can get in touch with us at [email protected] if you have any questions or concerns about this privacy statement, or if you need to request access to or changes to your personal data.